Contact Customer Support-United States

  • Last updated November 15, 2017

We have an outstanding customer support team that’s eager to help you, and we have four fast and easy ways to connect with them:

    • Website Chat: The fastest way to contact us is through the chat box on our shop pages (our chat runs through Facebook messenger)
    • Facebook Messenger: An equally fast way to connect is through Messenger on our Facebook page.
    • Email: Send us a note at 
    • Phone: Call us at 1(800) 513-1965.

Customer support hours are from Monday-Friday 8 am – 4 pm PST. We occasionally monitor our messages during off-hours, so don’t be surprised if you hear from us after hours.

2023 Keto-Mojo Team Holidays (customer support will not be available):

    • New Year’s (Tuesday, January 2nd)
    • Memorial Day (Monday, May 29th)
    • Independence Day (Tuesday, July 4th)
    • Labor Day (Monday, September 4th)
    • Thanksgiving Holiday
      • Wednesday, November 22nd
      • Thursday, November 23rd
      • Friday, November 24th
    • Christmas Holiday (Monday, December 25th)
    • Christmas Holiday (Tuesday, December 26th)

For additional information, check out our short but informative How-To Videos on everything from setting up your meter, tips on drawing blood, when to test, and more!

If you are hungry for even more information to support your ketogenic lifestyle, visit our homepage,  FacebookInstagram, and Pinterest pages.

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