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  • Frequently Asked Questions - U.S.
Frequently Asked Questions - U.S.
1

Contact Us-United States

We have an outstanding customer support team that’s eager to help you, and we have four fast and easy ways to connect with them.

2

How do I set up my Keto-Mojo meter?

Setting up your Keto-Mojo meter is easy, but important to do correctly. Just follow the instructions here or watch our How-To Videos.

3

Error Codes, what they mean and how to fix them.

Getting an error code on your Keto-Mojo meter? We’ll explain what the are tell you how to avoid them.

4

Why does my Keto-Mojo meter display a three digit number like 733 or 737?

The three digit number displayed on your Keto-Mojo meter corresponds to the number on your ketone strip vial after syncing your meter with the ketone code key.

5

Can I use my HSA or FSA account to purchase a Keto-Mojo meter?

In most cases, you can use HSA and FSA tax deferred funds to purchase a Keto-Mojo meter. Learn more about it here.

6

Do you accept health insurance?

In most cases, your healthcare plan should cover the cost of your blood glucose and ketone meter. Learn more here.

7

Are Keto-Mojo meters FDA certified?

You can be confident that Keto-Mojo meters meet all FDA and international standards of accuracy and manufacturing.

8

Military Discount

Keto-Mojo is pleased to offer a 15% discount on all meter kit purchases to all active duty, veterans, and dependents of our military.

9

Founder’s Club

Membership has it’s benefits. We’ve thanked the early supporters of Keto-Mojo with membership in this exclusive loyalty club.

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