Need help with your order, device, or app? Our Customer Support team is here to help. Choose an option below to get in touch.
Website Chat
Visit our Help Center and open the chat widget to get help.
Email Us
support@keto-mojo.com
Include a brief description of your question and your order number, if available. For troubleshooting, photos, screenshots, and any error messages can help us resolve your issue faster.
Chat on Facebook Messenger
Message Us on Facebook
Phone within the United States
1 (800) 513-1965
Leave a voicemail with your name, callback number, and a brief description of your question. Include your order number. Please allow up to one business day for a response. For faster assistance, please use one of the contact options above.
Support Hours
United States
Monday–Friday, 8am–4pm Pacific Time
Europe
Monday–Friday, 3pm–7pm Central European Time
You can email or message us anytime. Our team reviews messages during support hours.
Find Helpful Answers
Explore our Help Center for setup instructions, troubleshooting, and answers to common questions.
Visit our How-To Video Library for step-by-step guidance on using your meter and testing.
Curious for more?
Keep your keto curiosity going with our Keto Basics, find your next favorite dish in our Keto Recipes, or get inspired on YouTube.
For more tips, recipes, and a little daily mojo, follow us on Facebook, Instagram, and Pinterest.
Company Information — Europe
Keto-Mojo Europe B.V.
Barbara Strozzilaan 201
1083 HN, Amsterdam
Netherlands
Email: support@keto-mojo.com
Phone: +31 20 808 8174
Dorian Greenow, General Manager
VAT Registration Number: NL860038774B01
