How To Invite Additional Healthcare Professionals To Your Practitioner Account

Published: March 9, 2023

Hi, this is Jess Ernst, clinical educator from Keto-Mojo. In this video, I’m going to show you how to add additional healthcare professionals to your My Mojo Health Practitioner Account.

The Benefit of Adding Additional Practitioners

You would utilize this feature if you have multiple practitioners that need to have the ability to view or edit patient or client readings in a single practice or group. This feature encourages a multidisciplinary approach for the entire care team to see the same patient or client results at the same time to guide interventions.

Go To Settings on Your Practitioner Dashboard

On the main dashboard, you’re going to go to Settings on the right-hand side. Within Settings, you’re going to click Admin Roles. In this tab, you’ll have the ability to grant others administrative privileges to your practice or group. Please note that any user that you invite as a practitioner can view sensitive personal health information and predicates that assigned data sharing consent form exists between all parties. Sharing user data without consent is a data privacy violation.

In order to invite practitioners to your practice or group, click the button in the upper right-hand corner, that is in blue, called Invite Practitioners. From here, there are three different options to invite other practitioners to have an administrative role in your practice or group.

  1. The first option is to manually invite them by entering their email address, separated by a comma, a semicolon, or a space.
  2. The second option is to import a CSV file of email addresses by dragging and dropping directly into the load CSV file box.
  3. The third option is to invite a user with a unique practice link, which needs to be enabled within your practice settings under Details. This link may be shared with other practitioners to join your practice or your group.

New Practitioners Must Have a MyMojoHealth Account

Whichever way you choose to invite a practitioner, if they have not already signed up for a MyMojoHealth account, they will be prompted to do so before connecting to your practice account. It is important to note that this email invitation is only valid for 24 hours. If the invitation to connect expires, the practitioner will have the ability to resend the invitation. Within the email invitation that the practitioner receives, they also have the option to accept or reject the invitation to become a practitioner of your practice or group. Once they have accepted your invitation to connect to your practitioner account, their status will change to Approved, and their name and email will be able to be viewed under admin roles under Settings.

If they have not yet accepted your invitation to connect to your practice, they will show up in your dashboard with the status as Invited. If the email expired without accepting or rejecting the invite after 24 hours, the status will change to expired and you will have the option to resend the invite. If the practitioner rejected the invitation to connect, the status will change to Invitation Rejected. Once the status changes to Approved, the role of the practitioner will automatically be assigned as Practitioner.

What Can New Practitioners Do on Your Account?

Practitioners can view patients’ data, they can invite and manage patients, however, they cannot change practice goals or ranges. They also cannot manage or upgrade others to practice admin roles. If you would like for the practitioner whom you invited to have full access to your practice, you may promote this practitioner to become a practice admin by pressing this button, “Promote.” At any time you have the option to remove that practitioner from administrative privileges by pressing “remove” next to their name.

If you have any questions about adding healthcare professionals to your practice, please contact Keto Mojo Customer Support at support@keto-mojo.com.



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