We have an outstanding customer support team that’s eager to help you. You can pick one of the following ways:
United States:
- The fastest way to contact us is through the chat-box on our shop pages (our chat-box runs through Facebook Messenger), or
- Email at support@keto-mojo.com
- You can also contact us through Messenger on our Facebook page
- Or leave us a phone message at (800) 513-1965. Your phone message must include your first and last name and order number. Phone messages may take a full business day to respond to.
Customer support hours are from Monday-Friday 8am-4pm PST, but we occasionally monitor our messages during off hours so don’t be surprised if you hear from us then.
Europe:
- The fastest way to contact us is through the chat-box on our shop pages (our chat-box runs through Facebook Messenger), or
- Through Messenger on our Facebook page
- Email at support@keto-mojo.com
Customer support hours are from Monday-Friday 3pm-7pm CET, but we occasionally monitor our messages during off hours so don’t be surprised if you hear from us then.
Keto-Mojo Europe B.V.
Joop Geesinkweg 901¬999
1114 AB, Amsterdam Duivendrecht
Netherlands
support@keto-mojo.com
+31 20 808 8174
Dorian Greenow, General Manager
VAT Registration Number
NL860038774B01
Customer Support Holidays:
2023 Keto-Mojo Team US Holidays (customer support will not be available):
-
- New Year’s (Monday, January 2nd)
- Memorial Day (Monday, May 29th)
- Independence Day (Tuesday, July 4th)
- Labor Day (Monday, September 4th)
- Thanksgiving Holiday (Wednesday, November 22nd)
- Thanksgiving Holiday (Thursday, November 23rd)
- Thanksgiving Holiday (Friday, November 24th)
- Christmas Holiday (Monday, December 25th)
- Christmas Holiday (Tuesday, December 26th)
Other:
Looking for information to help you get started with your Keto-Mojo meter? Look no further than our How-To Videos with short but informative information from setting up your meter, to tips on drawing blood, when to test, and much more!
Hungry for even more information to support you on your ketogenic lifestyle? Then head to our Keto Basics section, Keto Recipes section, YouTube channel, Facebook, Instagram, or Pinterest pages.
