My Bluetooth Meter is not Syncing, Help

  • Last updated March 16, 2020

Here are some quick checks:

  • Is the Bluetooth set up in your settings? Here are instructions for setting up your meter.
  • Do you have readings in your meter? You need valid readings to sync.-
  • For Android users, is the location on your Smart phone turned ON? Location must be ON for the meter to sync. This is an Android criteria, not an app option.
  • Is your Bluetooth turned on (slide Bluetooth button up on lower right side of your meter until the blue light up top starts flashing

When you are ready to sync:

  • Please start with the meter turned off (do not push the gray button).
  • Slide the Bluetooth button up on the side of the meter until blue light starts flashing ( 3 seconds)
  • Then, open up the app and hit the sync button, your readings will upload.

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