My Bluetooth Meter is not Syncing, Help
- Last updated March 16, 2020
Here are some quick checks:
- Is the Bluetooth set up in your settings? Here are instructions for setting up your meter.
- Do you have readings in your meter? You need valid readings to sync.-
- For Android users, is the location on your Smart phone turned ON? Location must be ON for the meter to sync. This is an Android criteria, not an app option.
- Is your Bluetooth turned on (slide Bluetooth button up on lower right side of your meter until the blue light up top starts flashing
When you are ready to sync:
- Please start with the meter turned off (do not push the gray button).
- Slide the Bluetooth button up on the side of the meter until blue light starts flashing ( 3 seconds)
- Then, open up the app and hit the sync button, your readings will upload.
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